Análise comparativa do Plano Diretor de Tecnologia da Informação e Comunicação da Secretaria de Estado da Saúde Pública e PDTIC do Governo do RN

Abstract

This work aims to comparatively analyze the Information and Communication Technology Master Plan (PDTIC) of the State Secretariat of Public Health of Rio Grande do Norte (SESAP/RN), published in 2023, and the PDTIC of the Government of the State of Rio Grande do Norte, 2010. Through an exploratory and descriptive case study with a qualitative approach, the research examines the guidelines, goals, investment priorities and advances in information and communication technology in both plans. The results reveal that, although both shared the objective of improving public services, SESAP's PDTIC is more operational and focused on concrete health results, while the state priority is broad and strategic technological structuring. This study contributes to the understanding of synergies and particularities in the application of PDTICs, highlighting the importance of alignment between technology and institutional strategies.