A atuação do Núcleo de Justiça Restaurativa do MPRN: promoção da resolutividade em conflitos e difusão nas políticas públicas

Abstract

This study analyzes the performance of the State Restorative Justice Nucleus of the Public Prosecutor’s Office of Rio Grande do Norte, with attention to actions aimed at conflict resolution and the inclusion of restorative practices in state public policies. With a qualitative approach and descriptive method, the research was based on documentary analysis of regulations and institutional records. The results indicate that, although recent, the Nucleus has promoted training sessions, articulated projects, and sought to systematize data, which favors a more structured performance. The mapping of facilitators highlights their work in various sectors such as Education, Conflict Resolution, Public Security, and in the legal field. Among the challenges identified is the absence of evaluative mechanisms that allow the assessment of the resolution capacity of restorative practices, making it difficult to measure their impacts. In this context, the importance of building qualitative indicators and participatory evaluation methodologies aligned with restorative principles and values is reinforced. Ethical and methodological gaps are also identified, which highlights the need for national guidelines to ensure aspects such as safety, confidentiality, and voluntariness. The contributive potential of Social Work is emphasized to strengthen restorative practices committed to the transformation of values in society, as well as with access to rights and citizenship, human rights, and social change. It is concluded that, although not proposed as a single solution, Restorative Justice constitutes a humanized and promising approach to addressing conflicts, especially when articulated with other public policies and emancipatory practices.