O estágio de desenvolvimento da gestão do conhecimento nos Institutos Federais de Educação, Ciência e Tecnologia

Abstract

This article presents a conceptual categorization of knowledge management and adopts the Model of Knowledge Management Maturity for Public Administration, developed by Fábio Ferreira Batista with the purpose of examining the stage of knowledge management stage in the context of the Federal Institutes of Education, Science and Technology. This elements design a better research on the maturity of institutional knowledge management. Therefore, this study is based on a quantitative and qualitative, exploratory and descriptive research. Its data collection is guided in an adapted questionnaire used in order to measure the stage of maturity development of knowledge management in these institutions. The obtained results indicate the current level of development of each area of knowledge management in relation to institutions that presented their devolution. The collected data allows individualizing the intensity of knowledge management initiatives carried out internally by the Federal Institutes of Education, Science and Technology. It concluded that the studied organizational environment is the initial maturity level, which can be explained by the adoption of practices aimed at implementation of knowledge management in these education institutions acts in an embryonic form. It was also observed that most educational institutions well leveled according to the criteria adopted are focused on the criteria for technology and learning and innovation