Comprometimento e entrincheiramento do servidor técnico-administrativo com a carreira: um diagnóstico no Centro de Ciências Humanas, Letras e Artes

Abstract

The growth in the search for a career in public service has increased throughout the years. The issue with this statement is that many people choose this career due to the financial benefits instead of the affective bond related to it. When entering this sector, the individual often makes this choice irreversible, as he or she considers the investment made in study time and preparation, which generates an opportunity cost in the event of a possible exit. Thus, according to what was described, the theme of this study emerges in the field of organizational behavior, which aims to make a diagnosis to measure the link of commitment and entrenchment with the career of the technical-administrative servants of the Center for Human Sciences, Literature and Arts (Centro de Ciências Humanas, Letras e Artes) of the Federal University of Rio Grande do Norte. Therefore, to achieve this goal, a descriptive study was carried out, using the quantitative approach. Sixty-three (63) technicaladministrative servants who work for the Center for Human Sciences, Literature and Arts participated in the study, through a questionnaire containing 35 questions about demographic data and career links. To measure this link, the Carson and Bedeian (1994) commitment scale and the Carson et al. (1995) entrenchment scale were applied. The data were processed and analyzed using descriptive statistics techniques with the help of the softwares Microsoft Excel and the Statistical Package for the Social Sciences (SPSS). The results obtained showed that the employees are committed and entrenched with their careers at medium levels. It is noteworthy that this level of commitment is associated with the high identification and planning the public servant has with his or her line of work, whereas the level of entrenchment is related to the investment made in the career and the limitation of other existing alternatives. Lastly, a Guide to good practices in People Management was prepared to help strengthen the bond between technical and administrative employees and their careers at the Institution.