Uma abordagem para avaliação da Experiência do Usuário (UX): um estudo com o sistema da Escola de Contas do TCE-RN

Abstract

The increasing importance of UX testing in the improvement of software quality is evident as users become more demanding. This study focuses on presenting procedures and materials for conducting and analyzing UX tests on the graphical user interface of the SisEscola system from the Court of Accounts of the State of Rio Grande do Norte (TCE/RN). The focus is particularly on screens that involve complex registrations, aiming to define specific standards for this type of interface to optimize the user experience. The implementation of these practices aims not only to correct identified issues but also to enhance the overall usability of the system, contributing to a more fluid and efficient interaction. By considering the complexity of the form pages, the goal is to provide a more intuitive and satisfying experience to users, contributing to the operational efficiency of the SisEscola system and, consequently, to the success in other similar systems, which may also use extensive forms in their structure.