O papel da engenharia clínica na acreditação hospitalar: processo de integração entre setores de um hospital privado de Natal/RN

Abstract

The aim of this paper is to analyze the role of Clinical Engineering in the Hospital Accreditation process at a private hospital in the municipality of Natal/RN. More precisely, the intention is to analyze how the process of integration between the Clinical Engineering sector and other sectors contributed to the institution's certification. Initially, the research included a bibliographical survey in order to gather information on the main topics guiding this work: quality management in healthcare and hospital accreditation, clinical engineering and integration between sectors. Next, in-depth research was carried out in order to understand the objective of the National Accreditation Organization and the role of Clinical Engineering in this methodology. Within the scope of engineering participation, a filter was made to select only those points that require direct or indirect participation from other sectors in order to fulfill the assessment requirements. Taking these points as a basis, a survey of the integration tools used by the Clinical Engineering sector was carried out with the other sectors. Data was then collected on the history before, during and after the implementation of the tools. At the end of the research, the data was analyzed, bringing with it the results regarding the impact of integration between sectors and the benefits brought about in the Hospital Accreditation process.