Levantamento das necessidades de suporte e manutenção de implantes cocleares em usuários de um serviço de reabilitação auditiva infantil

Abstract

This study investigated the main challenges faced by children and adolescents who use cochlear implants and their families, focusing on device maintenance and technical support. The research was conducted through an online questionnaire in which parents or guardians answered questions about these difficulties. The analysis of the responses revealed common issues, such as failures in essential components (batteries, antennas, and cables) and difficulties in accessing replacement parts, particularly within the public healthcare system. Another issue studied was whether there is a correlation between the educational level of the caregivers and their knowledge about the rights and care of the devices. Inadequate maintenance practices, such as improper use of dehumidifiers, were identified as critical factors. It is concluded that policies promoting access to information and technical support are necessary to maximize the benefits of cochlear implants.